Truly knowing the customer (personalized identity) and connecting the customer instantly to services (rapid automation) are absolute necessities to scale and grow your business. The new standard Model Context Protocol (MCP) is the critical layer that securely bridges a customer’s verified identity to the AI agent delegated to act on their behalf, directly translating security and personalization into accelerated revenue.
Identity isn’t just about access — it’s about experience. As users grow increasingly sensitive to friction and privacy, organizations face
When it comes to customer identity management, there’s a delicate balancing act at play. You need the agility to innovate,
Countless articles and studies that discuss the latest trends and news in the CIAM market are available online. However, I’m
Considering building a Customer Identity and Access Management (CIAM) platform from scratch? While the allure of a DIY approach might
I was lucky enough to work both at Janrain when the social login and consumer identity terms were being pioneered,
For Pharmaceutical and Energy companies, an effective identity program not only ensures security but also streamlines user experiences. Whether it’s
Imagine you’re throwing a massive party in the digital realm, and you need to manage the guest list with style.
Passwords are not great. And why is it up to us to secure our own account? Shouldn’t that be the
Large, multi-brand companies have many apps — and I mean MANY apps. This is both for their workforce and for
