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Take Customer Identity from
Cost Center to Revenue Driver

Expert customer identity solutions to navigate the complexity and security in our evolving AI-led world with a trusted team that accelerates outcomes and scales with your business. 

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Compliance you can trust:

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itil
passkey pledge
gdpr
oidc
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50+ Million Identities Managed

Securely migrated, integrated, and maintained over 50 million customer records for global brands

Trusted by Leading Enterprises

Partnered with 20+ major organizations to transform their identity strategy and operations

Serving Clients Across Continents

Delivered CIAM solutions in multiple countries with local expertise in the US, Brazil, and the Philippines

Hundreds of Applications Migrated

Seamlessly transitioned hundreds of applications to modern CIAM platforms—on time and on budget

CIAM Services

Structured and Battle-Tested Service Packaging

Our Structured and Battle-Tested Service Packaging offers ready-to-deploy, meticulously crafted CIAM solutions. Leveraging our vast experience, these packages address common challenges, ensuring you get a robust, scalable, and secure solution that works out of the box.

Advisory

Actionable roadmaps, thorough risk assessments, and future-proof strategies that not only align CIAM initiatives with your business objectives, but also drive security, efficiency, and scalability.

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Support

Fully managed or fully  integrated ITIL4 certified 24/7 monitoring, incident response, and proactive optimization to support your team, apps, vendors, and technologies. ​

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Implementation

Smooth and secure transition of your identity data, workflows, services, and applications. We eliminate migration risks while unlocking the full benefits of modern cloud CIAM.​


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Managed

Pre-packaged, fully managed CIAM service and technology. We manage your customer identity ecosystem end-to-end including cloud hosting, hybrid, on-prem, or vendor managed.

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Let Some Our Work Speak For Us

Electronics and Healthcare Company

Case Study: Onsite Training, Enablement, and Implementation

To help a global consumer electronics company roll out an updated and standardized OpenId Connect solution, Next Reason spent 3 months onsite assisting in strategy, implementation, configuration, migration, and deployment.
business people are brainstorming
Having Next Reason be onsite helped bridge the gap between the ability of the technology platform we were implementing and industry best-practices. We not only worked to standardize the entire customer identity services across our brands, but accomplished significant architectural cleanup and migration.

- Solutions Architect

Technology and Cybersecurity Provider

Case Study: Extending Global Service Reach

A global technology solutions provider partnered with Next Reason to successfully accelerate many aspects of the customer's CIAM journey across a range of customers. This included advisory, implementation, migration, operational support, and fully managed support.
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By working with Next Reason, we were able to go from just keeping up with service delivery to excelling with high-praise! Their deep knowledge in CIAM along with their global team and extremely customer-centric culture made renewals and expansion a breeze. We owe a lot of success to Next Reason.

- Sr. Practice Manager, CIAM

Global Pharmaceuticals

Case Study: CIAM Implementation Across Borders

When a Global Pharmaceuticals sought to modernize its CIAM platform, they partnered with Next Reason to assess its complex IT landscape, implement a robust CIAM platform, migrate millions of user records, and operationalize its identity program.
pharma
Next Reason provided amazing strategy, implementation services, and support for several of our global teams. They allowed us to create a repeatable process to accelerate our time-to-market and continuously improved our practice along the way.

- Assoc. IT Director

Global Energy Provider

Case Study: CIAM Digital Transformation

We worked with the retail segment within a global energy provider to assess, optimize, and support their customer identity service to better align with revenue generation strategies, ensure that data practices were secure and compliant and improve customer experience.
Solar Panels
I am very glad about our company’s relationship with Next Reason. From the business perspective, this is a significant improvement in response time and quality of support. We appreciate the expertise, the interest, the short interval between comms, the availability for calls; it is overall easy and fruitful to work with them.

- Global Customer Identity Support Operations Leader

Customer Identity Insights

A shortcut to the latest insights, trends, though-leadership, events, and company updates.

Our Services Available On

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The High Cost of Compromised Identity

Every day, thousands of your customers face threats that put their personal data—and your business's reputation—at risk.

of customers will not go back to a brand that has been compromised.
%
is spent per breached customer identity on average.
$
data breaches are caused by compromised credentials.
/10

Unmatched Expertise in Key Areas

Your trusted customer identity partner, we excel in all critical CIAM topics to provide exert customer identity services. From intricate challenges to tailored requirements, we deliver unmatched expertise in every facet of CIAM.

Frictionless and Secure Authentication

Users expect fast, seamless logins—especially on mobile—but businesses also need to protect against fraud.

Key features: Passkeys, Passwordless login, biometrics, adaptive MFA, social login.

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Identity Verification and Fraud Prevention

Verifying user identities during registration or high-risk actions helps prevent fake accounts and account takeovers.

Key features: KYC integrations, document scanning, risk-based verification, bot detection.

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Consent and Privacy Mgmt

Compliance with privacy laws (GDPR, CCPA, etc.) is mandatory and customers care about how their data is handled.

Key features: Granular consent tracking, data portability, user dashboards for managing preferences.

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Scalability and Performance

Businesses need identity systems that can handle millions of users with low latency across regions and devices.

Key features: Cloud-native architecture, edge authentication, elastic scaling.

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Personalized User Experiences

Identity data can drive better UX and revenue through personalization and segmentation.

Key features: Progressive profiling, identity-driven recommendations, custom onboarding flows.

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5 Signs CIAM Expert Customer Identity Services

FREE DOWNLOAD

5 Signs your CIAM Platform Needs Immediate Attention

This free guide offers a clear framework to assess the health and impact of your current identity setup. Next Reason helps navigate the complexities through expert customer identity services.

Customers We've Worked With

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akamai bw
lilly bw
aerospike bw
mastercard bw
merck bw
lytics bw
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petsmart bw

NEXT IDENTITY

No-Code CIAM for Business Users

Our platform, Next Identity, is built from a decade of enterprise experience. It’s the no-code CIAM platform that finally puts business users in charge of customer journeys and conversion.

Learn More About Next Identity
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Contact Us Today​

Take the next step in securing your identity ecosystem. Contact us to learn how our expert customer identity services can benefit your organization.

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