PING IDENTITY + NEXT REASON

Enterprise CIAM

with Ping Identity

Next Reason helps organizations get the most out of Ping’s powerful CIAM platform — from strategy and implementation to optimization and ongoing operations.

Our Ping Identity Services

Customer Identity Solutions for Diverse Use-Cases

This service leverages Ping Identity’s DaVinci platform, a no-code identity orchestration engine, to design and deploy seamless and secure customer journeys. We go beyond basic login flows to create highly customized, adaptive, and intelligent user experiences.

Custom User Journey Design

We use the DaVinci drag-and-drop canvas to build and optimize unique customer registration, login, and profile management flows that match your brand identity and business logic.
Adaptive Authentication

We create dynamic user journeys that incorporate risk-based authentication (RBA), adjusting security requirements in real-time based on context, such as a user's device, location, or past behavior.
API and Service Integration

We integrate your chosen third-party services—including identity verification providers, CRMs, and fraud detection tools—into a single, cohesive user journey, all without writing a single line of code.
Passwordless Authentication Implementation

We deploy secure and frictionless passwordless experiences using Ping's platform, including biometric authentication (Passkeys), magic links, and push notifications to reduce friction and eliminate password-related vulnerabilities.
A/B Testing for Journeys

We set up and run A/B tests on different identity flows to measure and optimize conversion rates, ensuring the customer journey is as user-friendly and effective as possible.

Ping Identity provides advanced capabilities for business-to-business (B2B) use cases, where managing identities for partners, suppliers, and enterprise customers is critical. This service focuses on building a scalable and secure B2B CIAM solution.

Partner and Organization Lifecycle Management

We configure and manage the full lifecycle of partner organizations and their users, from initial onboarding to offboarding, ensuring that access is granted and revoked in a controlled and secure manner.
Delegated Administration

We implement a federated administration model that empowers your business partners to manage their own users and groups, relieving your IT teams of a significant administrative burden.
Flexible Identity Models

We design a solution that supports various identity models, including federated, bring-your-own-identity (BYOI), and managed, ensuring seamless integration with your partners' existing identity systems (e.g., Active Directory, Azure AD).
Customizable B2B User Experience

We tailor the login and administration portals for each partner, providing a branded and personalized experience that fosters trust and strengthens business relationships.
Fine-Grained Access Control

We implement granular, relationship-aware access policies, ensuring that each user has the precise level of access required to perform their role without over-privileged permissions.

This service extends the CIAM solution to protect your APIs and applications, ensuring that all digital touchpoints are secure. We leverage Ping’s robust API security and access management features to prevent unauthorized access and data breaches.

API Access Management

We configure and enforce access control policies for your APIs, ensuring that only authenticated and authorized clients can access specific resources, endpoints, and data.
OAuth and OpenID Connect Implementation

We implement industry-standard protocols like OAuth 2.0 and OpenID Connect to secure API-driven applications and services, providing a modern and secure foundation for your digital ecosystem.
Token-Based Security

We deploy and manage OAuth tokens and JSON Web Tokens (JWTs), ensuring that every API request is validated and protected from misuse.
API Threat Protection

We integrate Ping's advanced threat detection capabilities to identify and block malicious activity, such as credential stuffing and bot attacks, at the API gateway.
Comprehensive Audit and Monitoring

We set up detailed API access logs and monitoring dashboards, giving you full visibility into API traffic and helping to identify potential security incidents.

This service focuses on managing and protecting customer data, ensuring compliance with global privacy regulations and building customer trust through transparent data handling.

Unified Customer Profile

We consolidate customer data from disparate sources (e.g., social logins, legacy directories, CRMs) into a single, unified profile within the PingOne Directory, providing a complete view of each customer.
Privacy and Consent Management

We configure Ping's consent management features to capture and enforce customer consent for data collection, usage, and communication preferences, helping you comply with GDPR, CCPA, and other regulations.
Secure Data Storage and Encryption

We ensure that all customer data is stored securely in the PingOne Cloud Directory, with encryption at rest and in transit, to protect against unauthorized access.
Self-Service Privacy Controls

We enable a self-service portal where customers can view, update, and manage their personal data and privacy preferences, enhancing transparency and user empowerment.
Data Residency and Sovereignty

We help you architect a solution that addresses data residency requirements, ensuring that customer data is stored in a specific geographical region as mandated by local laws and regulations.

Ping Identity Managed Service

Sit Back and Let Us Manage Your CIAM Implementation,

End-to-End

What We Deliver

Ping and Next Reason combine platform depth with real-world CIAM expertise. So you don’t just implement or migrate—you maximize performance, agility, and user experience across your entire customer access stack.

Seamless CIAM Implementations

We guide you through every phase of your Ping Identity journey — including architecture, integration, migration, and rollout — to ensure your solution is secure, scalable, and future-ready.
Optimized Customer Journeys

Our experts help you design and implement identity flows that reduce friction, increase conversion, and meet complex business requirements across multiple channels and regions.
Operational Excellence

We provide 24/7 managed services and on-demand expertise to support your Ping Identity environment at scale, ensuring high availability, security, and performance.
Modernization & Migrations

Whether you're moving from legacy systems or evolving your CIAM stack, we help you transition to Ping Identity with minimal disruption and maximum business value.

Our Joint Migration Framework

A successful migration is more than a checklist—it’s a strategy. We guide you through every phase with a collaborative, flexible approach tailored to your goals.

Asses

In-depth review of your Akamai implementation

Identification of risks and priorities

Migration complexity score and timeline planning

Migrate

Choose between bulk or just-in-time (JIT) migration

Secure data transfer and schema transformation

Low-code options using orchestration tools or full API-based control

Optimize

Improved login and registration UX

Enhanced security with risk-based authentication and MFA

Guidance on how to reduce support overhead and improve conversion rates

“We’re not just offering a replacement of your existing solution—we’re helping businesses cut costs and drive revenue through enhanced customer experiences.”