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    SOLUTIONS FOR PHARMACEUTICAL COMPANIES

    Identity Solutions for Global Pharma

    Deliver seamless, secure experiences across trials, patient services, and HCP engagement—with full regulatory alignment.

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    Secure, Compliant Identity Experiences for Patients, Providers, and Partners

    In pharma, identity is critical to everything from clinical trial access and patient portals to HCP engagement and global compliance. Whether you're enabling self-service for patients or streamlining provider access, secure and seamless identity is a foundation for trust—and a requirement for compliance.

    Identity Is Essential to Pharma Innovation and Engagement

    Digital transformation in pharma is accelerating—but identity remains a bottleneck for usability, compliance, and scale. Getting it right means removing friction, supporting global access, and meeting strict regulatory standards.

  • Ambition Outpaces Infrastructure

    81% of pharma leaders say digital engagement is critical, but only 30% are confident in their identity systems. (Deloitte)

  • HCP Drop-Off Risk

    52% of healthcare professionals abandon portals due to login or authentication issues. (PharmaVoice)

  • Global Scale, Local Complexity

    70% of pharma companies operate in 10+ countries, complicating identity management across regions and brands. (IQVIA)

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    Common CIAM Challenges in Pharma

    From clinical trials to commercial engagement, identity challenges increase cost and reduce effectiveness.

    Strict Security & Compliance Needs

    Pharma must meet demanding standards (HIPAA, GDPR, FDA 21 CFR Part 11) for data protection, access control, and auditability.

    Global & Multilingual Access

    Managing users across regions, languages, and regulatory zones is complex without centralized, flexible identity infrastructure.

    Fragmented Portals for Patients & HCPs

    Clinical trials, support programs, and provider tools often live in silos with disconnected logins and poor UX.

    High Abandonment & Low Engagement

    Long or error-prone sign-up flows and forgotten credentials hurt adoption of critical portals and apps.

    Rigid, Costly Legacy Systems

    Outdated CIAM platforms limit scalability and innovation—especially when supporting multiple brands or therapeutic areas.

    Lack of Identity-Driven Consent Control

    Supporting granular, auditable consent preferences across brands, uses, and regions is essential but often unsupported.

    CIAM SOLUTIONS FOR PHARMACEUTICAL COMPANIES

    How We Help Pharmaceutical Companies

    Next Reason supports pharmaceutical leaders with secure, scalable, and compliant identity services that improve access and engagement—while reducing risk and complexity.

  • CIAM Modernization & Migration

    Upgrade from inflexible, costly legacy systems to modern platforms that support global security and regulatory needs.

  • Application Onboarding & Enablement

    Launch patient portals, trial apps, and HCP engagement tools faster—with reusable templates and integration support.

  • Identity Operations & Monitoring

    Get 24x7 support and monitoring for identity infrastructure that can’t afford downtime—especially during clinical or commercial launches.

  • Innovation for Life Sciences

    Implement smart journeys for patient onboarding, HCP login, consent management, MFA, and multi-brand access—all localized and compliant.

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    Results that Matter

    Stronger compliance. Better engagement. Lower risk.

    Boost Patient & HCP Adoption

    Reduce friction and abandonment across all portals with user-friendly, branded, and localized identity experiences.

    Simplify Global Compliance

    Support HIPAA, GDPR, and other frameworks with configurable consent, audit trails, and access controls.

    Unify Identity Across Brands

    Manage identity across multiple therapeutic areas and regions—without duplicating infrastructure or losing control.

    Scalable Identity for Global Life Sciences

    From R&D to commercialization, we help pharma companies secure access, simplify compliance, and increase digital engagement—without slowing innovation.

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