Consent and Privacy Management

Earn trust and meet global regulations with transparent data practices.

Customers care about how their data is handled, and regulators demand compliance. With granular consent tracking, preference dashboards, and data portability, you can deliver transparency while staying ahead of GDPR, CCPA, and beyond.

Our Approach to Consent Management

We provide comprehensive services to implement, evaluate, and transform your consent management system, focusing on user experience, compliance, and operational efficiency.

OUR APPROACH

Evaluation and Transformation

Before any migration, we perform a thorough evaluation of your current consent architecture and policies.

Policy Assessment: We review your existing Terms & Conditions (T&C) and consent versions to determine if updates are necessary during the migration. If the T&C is unchanged, a new version iteration might not be required, simplifying the user experience post-migration.
Compliance Gap Analysis: We examine how your current system, such as Akamai Identity Cloud, handles consent types. For instance, Akamai typically focuses on capturing acceptance (opt-in) consents, while modern solutions like OneTrust offer the flexibility to capture decline or opt-out consents, which can be critical for comprehensive compliance.
Complexity Mapping: We analyze the complexity of your current consent configuration, whether it’s a simple single-version system or a more complex structure involving individual consent names per client, locale, region, or product. We ensure this complexity can be accurately mimicked and improved upon in the new solution’s configuration.

Privacy Without Compromise

Seamless Migration to a Compliant Solution

Migrating consent management data from a legacy system into to a modern, compliant solution like OneTrust is a detailed process that we manage end-to-end, ensuring minimal disruption and maximum data integrity.

Data Transformation: We handle the necessary data transformations to bridge the gap between platforms. This often involves minor adjustments, such as standardizing datetime formats, to ensure data is correctly ingested into the new system.
Consent Import Strategy:
- Latest Consent Focus: For existing users, we typically import the most recent consent instance as an accepted/true version, which is often the first and most relevant record in a multi-consent history from older platforms.
- Historic Data Option: If full user consent history is desired for compliance or auditing purposes, we can manage the complex process of importing historic consent for users as well.
Purpose and Collection Point Setup: In the new solution, such as OneTrust, we correctly define the purposes for data processing and configure appropriate collection points that align with your business needs and mapped configurations (e.g., per region or product).
Controlling User Prompts: The data migration is designed so that when users log in post-migration, they will or will not be prompted for consent based directly on the consent data successfully imported into the new system, ensuring a smooth and compliant user journey.

The formats between providers may differ, but our expertise in data transformation and platform configuration guarantees a successful transition, ensuring your new CIAM system is fully compliant and utilizes the sophisticated consent capabilities of your chosen provider.