COMPANY
Turning CIAM Into a Competitive Advantage
Next Reason is specifically focused on Customer Identity and Access Management (CIAM) and have built the team, expertise, partnerships, and culture to align with that mission.
Company
Next Reason is a global customer identity organization that provides specialized, high-touch services. We deliver world-class solutions while maintaining a boutique, expert-driven approach, ensuring every client receives a personalized experience.
Locations
We are headquartered in Portland, Oregon, US with offices in Brazil and the Philippines. We cover all global timezones with varying levels of support and services along with the ability to augment and extend your team as needed.
Team
Our team is made up of customer identity professionals that include strategic advisors, architects, security specialists, compliance analysts, engineering, integration specialists, professional service engineers, devops, and L1/L2/L3 support.
Culture
We are a customer-centric organization where each team member truly cares about the success of our clients. Our process and frameworks have grown from a true love of striving to make things better for current and future customers.
Our Story
We’re committed to helping organizations move beyond the complexity and unlock the full potential of their customer relationships. — Nate Szytel, CEO
Over a decade ago, our team noticed a critical problem: businesses were constantly rebuilding the same customer identity solutions without understanding the security, compliance and ROI challenges. This led us to create Next Reason, a company dedicated to turning those challenges into strategic assets. Through our years of experience working with enterprise, complex SMB, and Mid-sized businesses, we’ve created repeatable frameworks that reduces complexity, accelerates outcomes, and helps businesses thrive.
The Next Reason Approach
We're as standard or as custom as you need. Our service packaging and tiers are designed to help you modernize legacy systems and migrate to new platforms by focusing on strategy, security, and execution.
Your Competitive Advantage
We are your trusted advisory and partner with you to turn your identity challenges into a powerful driver for growth and innovation.
Expertise Across Your Landscape
We know that your identity landscape isn’t just a single technology. Not only have we worked with dozens of vendors and platforms, but we’ve built core competencies and processes to truly be your trusted advisor and safe pair of hands.
Partnering for CIAM Excellence
At Next Reason, we believe in a tailored approach to Customer Identity. Our deep expertise spans the leading CIAM platforms, allowing us to design and implement solutions that are perfectly aligned with your business needs and technical landscape. While we have established partnerships with industry-leading vendors, our methodology remains vendor-agnostic. We focus on understanding your unique challenges and goals first, then leverage our comprehensive knowledge of the CIAM ecosystem to recommend and build the most effective, scalable, and secure solution for you, regardless of the underlying technology.
A New Way Forward
We’re not just another identity vendor. Our approach is built on a foundation of deep expertise, with a proven track record of successful, large-scale CIAM deployments and migrations.
Security and compliance are at the core of everything we do. We help you meet stringent requirements like SOC 2 Type 2 and GDPR while leveraging our expertise in OIDC/OAuth 2.0 to build secure, modern identity solutions.
With a global reach and 24/7 support, we have teams in key regions worldwide to ensure your systems are always running smoothly. Plus, our flexible engagement models are designed to meet the unique needs of your organization, no matter the size or complexity.
Why Choose Next Reason
Our Advantages
Strong Industry Network
We have strong partnerships with leading CIAM platforms and are well-connected across the industry, ensuring we can deliver unbiased, best-fit solutions tailored to your needs.
Expertise You Can Trust
With over 45 people around the world, our specialists bring deep knowledge and global insights to every project.
Security and Compliance, Built-In
We help you navigate complex regulations like SOC 2 Type 2 and GDPR, using our expertise in OIDC/OAuth 2.0 to build solutions that are secure by design.
Around-the-Clock Support
Our teams are located in key regions worldwide, providing 24/7 global coverage to ensure your systems are always up and running.
Leadership Team
Hands-on and all in on optimizing customer identity experiences.
Nate Szytel
Founder/CEO
US
Nate brings over a decade of deep expertise in Customer Identity and Access Management. As CEO since 2017, he has guided Next Reason with vision and precision—shaping scalable CIAM strategies for some of the world’s largest brands. Nate blends hands-on technical knowledge with strategic foresight to drive product innovation and business growth.
Matt Koltermann
COO
US
With 15 years leading digital transformation initiatives, Matt ensures that Next Reason’s services consistently deliver measurable impact. His experience spans global enterprises and complex identity ecosystems, giving him the insight to align operational execution with strategic priorities. Matt’s leadership empowers our teams to operate with clarity, efficiency, and purpose.
Carol Justo
Dir. Product and Marketing
BR
With over 11 years of diverse project management experience, Carol excels in navigating complex environments and teams worldwide. Her data-driven approach identifies efficiency opportunities, while her leadership and strategic planning consistently deliver positive impacts for Next Reason.
Contact Us Today
Take the next step in securing your identity ecosystem. Contact us to learn how our expert customer identity services can benefit your organization.
