Akamai identity cloud

We Are The

Official Migration Partner

Next Reason offers a suite of services and products to make your migration as seamless as you need it to be. Contact us directly or through your Akamai account representative.

Akamai Identity Cloud Migration Experts

Our experience migrating millions of customer profiles out of Akamai Identity Cloud (formerly Janrain) is unmatched.

What's Happening?

Akamai has announced the End-of-Life for Identity Cloud. Important milestones include:

March 31, 2026
Akamai Identity Cloud's Engage social login dashboard will be decommissioned.
December 31, 2026
Akamai Identity Cloud Social Login (Engage) will shut down forever.
December 31, 2027
Akamai Identity Cloud will shut down forever.

Official Migration Services Partner

Akamai Identity Cloud and Next Reason have teamed up to offer flexible migration services designed to meet your needs—whether you’re looking for a simple self-service option or a fully managed migration.

Self-Service Migration Portal
Tips and best practices from the experts about DIY migration from Akamai Identity Cloud to another platform.
Migration Cloud
Create a seamless experience for your businesses through our Next Reason Migration Cloud.
Managed Migration Support
Accelerate your migration with our advisory, development, and innovation services.
Ongoing Support
Outsource your customer identity operations to our 24 x 7 global team.

Migration Strategies

Next Reason offers a suite of strategies, plans, templates, and tools designed to help customers with seamless transition from Akamai Identity Cloud and onto their platform of choice. The tooling is a mix of cloud applications, self-hosted edge functions, and bulk data exports scripts.

Bulk Migration

Secure export of all user data from AIC and import into a new provider with a single cutover event.

Best for

Short timeframes or requirement to deprecate old system asap

Integrations managed centrally, few integrations, or utilization of a proxy

Just-in-Time (JIT) Migration

Invisible, real-time one-by-one migration when users authenticate.

Best for

Longer timeframes or ability to run two systems in parallel over extended periods

Integrations managed centrally, few integrations, or utilization of a proxy

Phased Migration

Hybrid approach and most common. Includes several variations and can accommodate zero downtime along with no impact to users and applications

Best for

Complex and/or varying integration types and points

Multiple businesses with sensitivity to impact

Unrivaled Expertise

Our team has many years of experience working on some of the most complicated Akamai Identity Cloud implementations in the world for some of the most well-known brands.

Deep Product Knowledge
We're the leading experts in Akamai Identity's Cloud's APIs, infrastructure, hidden gotchas, and more.
Integration Development
Have a complex landscape that's difficult to untangle? Yes, we can handle that—and develop custom integrations, shims, data migrations, and more.
Migration Blueprint
We already have an optimized process for quickly assessing your Akamai Identity Cloud landscape and advise on next steps.

Your AIC Migration Starts Here

From deep assessments to post-cutover optimization, we deliver the guidance, expertise, and support your customer identity migration demands.

Get ready to migrate with a deep review of your implementation and expert recommendations

Understand Your Environment
Gain visibility into your current AIC usage, customizations, and integration patterns to set a solid migration foundation.
Assess Data & Complexity
Analyze data volume, integration complexity, and usage trends to determine the best-fit migration approach.
Plan with Confidence
Receive a tailored migration roadmap, timeline, and resource needs—whether you're migrating yourself or preparing an RFP.
Mitigate Migration Risks
Identify potential challenges and security gaps early so you can reduce risk and ensure a smooth transition.
Accelerate RFP Readiness
Receive detailed guidance to confidently issue a CIAM RFP that reflects your requirements and attracts the right vendors.

Transition smoothly to any new CIAM platform with our tiered migration support packages.

Self-Service Simplicity
Ideal for standard migrations, our basic support and tools empower your team to export data and migrate with confidence.
Streamlined Data Export
Export large datasets securely and efficiently, with support for multiple formats and entity types.
Expert Guidance
Get expert advice for advanced migrations—perfect for custom integrations or multi-entity environments.
Blended Support Model
Balance internal execution with advisory hours and enhanced support for faster resolution across regions.
Fully Managed Delivery
Let our team handle the details—custom plans, dedicated engineers, and hands-on execution for complex or high-stakes migrations.
Reduced Risk, Most Control
Minimize disruption with proactive planning, dedicated resources, and flexible pricing tailored to your needs.

Ensure worry-free operation and continuous innovation after you migrate.

Streamline Operations
Simplify support and management with a single point of contact for incident resolution, vendor orchestration, and platform optimization.
Reduce Overhead
Lower internal resource allocation by leaning on our expert CIAM support team—freeing your team to focus on core priorities.
Global 24/7 Support
Get enterprise-grade coverage across all regions with a dedicated team that knows your CIAM environment inside and out.
Drive Continuous Innovation
Collaborate with our CIAM innovation team to proactively enhance performance, user experience, and platform capabilities.
Strategic Partnership
Work hand-in-hand with CIAM architects, engineers, and project managers to evolve your identity roadmap.
Future-Proof Your Platform
Stay ahead of the curve with expert-led optimization aligned with emerging standards, security trends, and best practices.