Implementation

Hands-on configuration, integration, and migration on the platform you have chosen.

Run by senior architects from discovery to cutover. The same team start to finish, never handed off to a junior team after kickoff.

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In this service line

CIAM Implementation

Full build of your CIAM platform, from foundational tenancy through production cutover.

4 tiersJump to →

CIAM Application Onboarding

Factory-model onboarding of downstream applications onto your CIAM platform.

3 tiersJump to →

CIAM Rescue

Forensic diagnosis and hands-on recovery of CIAM programs that have stalled, broken, or gone over budget.

3 tiersJump to →
Overview

CIAM Implementation

A live CIAM platform is the outcome. Getting there without breaking authentication or losing users is the work.

The decisions you make during implementation compound for years: how tenants are structured, how auth flows are designed, how data schemas map, how integrations are built. A well-built implementation scales cleanly. A poorly-built one generates debt that surfaces at go-live, not in staging.

Included in every tier

Discovery and scoping. Architecture planning. Platform configuration (authentication, registration, MFA, password reset, consent management). Integration with in-scope applications. Testing and validation. Runbooks and documentation.

Engagement tiers

Accelerated Launch

Fast, essential setup for simpler environments.

  • Single-source data import and standard connectors
  • Tenant setup, branding, and core policies
  • Standard authentication and self-service flows
  • Up to two application integrations
Outcome

Production launch in eight to ten weeks. We configure; your team operates from go-live.

Guided

For capable teams that want a proven architecture and playbook without handing over full ownership.

  • Reference architecture and shared backlog
  • Pair-build with your engineers
  • Migration of a primary identity domain (one to two data sources)
  • Operational handover with runbooks
Outcome

Your team executes against a Next Reason architecture, with milestone reviews along the way.

Managed Build

Shared delivery. We lead, you observe and absorb.

  • Full data migration with schema transformation and cleansing
  • Moderate custom integration development
  • Real-time data sync via Vantage IDOps Suite (up to 60 TPM) for the migration window
  • Standard hypercare included
Outcome

Multi-region or multi-brand rollout with zero-downtime cutover and knowledge transfer to your operations team.

Enterprise Transformation

Full Next Reason ownership for complex, multi-brand, or phased-cutover environments.

  • Multi-source data orchestration and just-in-time password migration
  • Extensive custom integrations and phased application cutover with real-time sync
  • Extended hypercare and staff enablement included
Outcome

A multi-year program, group-wide architecture and governance, with risk, audit, and compliance partnership built in.

What comes next

Most clients move from Implementation into Managed Services for operational continuity. Clients with capable internal operations use the Center of Excellence for on-demand specialist capacity. Large application portfolios continuing post go-live go to CIAM Application Onboarding.

Optional add-ons

  • Extended Hypercare

    Continued team availability post go-live: priority production response, auth health monitoring, formal handover report.

  • Vantage IDOps Suite DataSync Extended

    Increases sync rate above the included limit for high-volume environments.

  • Onsite Discovery Workshop

    For complex, multi-stakeholder Enterprise Transformation engagements where stakeholder alignment is the primary risk. Decision-makers in one room, shared direction before SOW signature.

  • Staff Training

    Instructor-led, customized to your platform. Remote or onsite.

Vantage IDOps Suite

The identity operations platform behind every engagement.

For migrations of any scale, we use Vantage IDOps Suite, our identity operations platform, to manage the migration layer. Vantage IDOps Suite handles bulk export and import, schema mapping and transformation across platforms, real-time bidirectional sync during phased cutovers, and failure queuing and recovery so no record is lost. Moving millions of records across platforms with different schemas, consent models, and auth methods is where most migrations fail. Vantage IDOps Suite exists for that problem.

Read about Vantage IDOps Suite →
Overview

CIAM Application Onboarding

A live CIAM platform is the foundation. Connecting your application portfolio to it is the work that follows, and at enterprise scale, it is where projects quietly stall for years. We turn that into a factory.

Done ad hoc, application onboarding is slow, inconsistent, and expensive to maintain. Different teams invent different integration patterns. Undocumented configuration becomes technical debt the moment someone leaves. Application Onboarding solves it with a factory model: each application moves through a defined pipeline (discovery, configuration, testing, go-live) and the pipeline gets faster as it runs.

Included in every tier

Application discovery and inventory. Integration pattern design. Per-application configuration and testing. Factory playbook. Knowledge transfer.

Engagement tiers

Foundation (5 apps)

Establishes the factory and delivers the first wave.

  • Integration patterns for SAML, OIDC, and SCIM
  • Reusable templates and onboarding kit
  • Five applications taken to production
  • Onboarding playbook handed to your team
Outcome

The patterns and playbook everything else runs on, plus the first five apps live.

Accelerated (10 apps)

Scales the factory with parallel delivery tracks.

  • Backlog grooming with application owners
  • Parallel onboarding streams
  • Authorization and role mapping support
  • Production cutover and hypercare
Outcome

Ten applications in production with consolidated testing across the wave.

Enterprise (20 apps)

Full-scale factory for large portfolios with multiple teams.

  • Discovery and prioritization across the estate
  • Dedicated onboarding squad
  • Twenty applications taken to production
  • Operating model for ongoing intake
Outcome

Cross-team dependency management, performance testing, and an operating model your team owns going forward. Staff Training included.

What comes next

The factory playbook is the handover artifact. For complex applications, new patterns, or capacity beyond your team's bandwidth, Center of Excellence provides specialist hours on demand. For operational coverage of the CIAM environment itself, Managed Services is the natural follow-on.

Optional add-ons

  • Staff Training

    Instructor-led, customized to your environment. Remote or onsite.

    Included in Enterprise. Add-on for Foundation and Accelerated.
Overview

CIAM Rescue

Another team started this. It stalled, it broke, or it ran past budget, and now authentication, a migration, or a go-live is at risk.

We finish it. Senior architects diagnose what was actually built versus what was promised, fix the root cause, and drive the program to a defensible state. We do not rip and replace what works, and we do not defend sunk cost. We tell you what is salvageable, what is not, and what it will take.

Included in every tier

Forensic discovery of what was actually built. Root-cause analysis. Senior architects from day one, no juniors, no offshore drop-offs. Mobilization within one to two weeks. Documentation and knowledge transfer.

Engagement tiers

Rescue Diagnostic

A fixed-scope forensic read on what was built, what broke, and what it will take to finish.

  • Forensic audit of configuration, integrations, and migration state against documentation
  • Root-cause analysis of the failure modes and delivery bottlenecks
  • Salvage-versus-rebuild recommendation, made independently
  • Prioritized remediation plan with a re-baselined timeline
Outcome

An evidence-based verdict you can take to a sponsor or board in one to two weeks — and a plan that does not defend sunk cost.

Stabilization Sprint

A time-boxed sprint to stop the bleeding and reach a defensible, stable state.

  • Senior architects fix broken auth flows, integrations, and migration failures
  • Triage and burn down the incident and change-ticket backlog
  • Close the documentation and runbook gaps the previous team left
  • Restore SLA-grade stability ahead of handover or further delivery
Outcome

Within roughly 30 days, a stable environment and a cleared backlog — without ripping out working code.

Full Recovery

We take ownership of a stalled program and drive it through to go-live and sign-off.

  • Re-scope and re-baseline to a realistic delivery plan
  • Complete the build and migration through production cutover
  • Governance reset and stakeholder confidence restored
  • Full handover with runbooks and team enablement
Outcome

A program moved from failure to delivered, with your team self-sufficient and no forever-consultant.

What comes next

If the Diagnostic finds the platform is the wrong foundation, recovery routes into CIAM Advisory Services or a fresh CIAM Implementation. Most recovered programs move into Managed Services so the environment stays healthy, or into the Center of Excellence for ongoing specialist capacity.

Optional add-ons

  • Emergency Mobilization

    Compressed start for active P1 situations: a senior architect engaged within days.

  • Extended Hypercare

    Continued senior availability after stabilization: priority production response, auth health monitoring, formal handover report.

Next step

Tell us which tier fits,
or we will help you decide.

Book an advisory call →