Let Next Reason light the path for your Akamai Identity Cloud Migration

No one knows AIC better than Next Reason. Eliminate the pain and uncertainty of migration to a new CIAM platform.

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Akamai and Next Reason have teamed up to offer flexible migration services designed to meet your needs—whether you’re looking for a simple self-service option or a fully managed migration.

This includes:

Self-service portal with tips and best practices
Full migration support if you need extra assistance
Ongoing support if you want a long-term partner for your CIAM needs

Learn more below.

Next Reason's experience securely migrating millions of consumer records across technology platforms is unmatched

100M+

Records Migrated

Successfully migrated over 100 million user records, showcasing our expertise in large-scale data migration services

62+

Countries of Origin

Our company has a global footprint, having collaborated with teams in over 60 countries on user migration projects

11+

Global Enterprises

Our company has a proven track record of success, having worked with over 11 global enterprises on complex user migration projects.

The Process

Our solutions are prescriptive based on our expertise of Akamai Identity Cloud, but flexible enough to adapt to your organization’s unique requirements. Whether you have 10 applications and 10K customers, or 500 applications and 50 million customers, Next Reason’s services and software scale to achieve your organization’s Akamai Identity Cloud migration goals faster than you thought possible.

We’ll partner with you to:

1

Assess

Get ready for migration with a deep review of your implementation and expert recommendations that can be used to make informed decisions, take inventory of what you have, and build a comprehensive RFP if needed.

2

Migrate

Transition smoothly to any new CIAM platform with our tiered migration support packages that range from guided to managed to derisk the process as much as makes sense for your organization.

3

Optimize

Ensure worry-free operation and continuous innovation after you migrate through the Next Reason Optimization solution tailored to provide ongoing assurance.

— MIGRATION GUIDE

Download our
Migration Checklist

Comprehensive Strategy and Planning
Our seasoned experts work closely with your team to craft a tailored migration strategy that aligns with your business goals, technical requirements, and user expectations.
Meticulous Execution
Whether you are moving applications, reconfiguring systems, or migrating consumer data, our experts execute the migration with precision.
Compliance and Security Assurance
Our team operates in full compliance with SOC 2 Type 2 standards, adhering to stringent security protocols and ensuring the confidentiality, integrity, and availability of your data.
Ongoing Support and Optimization
The Migration Accelerator service includes ongoing support to address any post-migration issues, fine-tune configurations, and optimizations.
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Migration Accelerator Service Catalog

Standard

Ideal for basic AIC implementations, limited customizations, simple data structures, and standard integration needs.

Access to the AIC Migration Accelerator self-service documentation portal for the duration of your migration.
Standard assessment and report of your AIC environment, including:
AIC usage summary report
Data volume and complexity analysis
Preliminary migration plan and timeline
Recommendation for the appropriate migration package

most popular

RFP Readiness

Ideal for complex AIC implementations, custom integrations, large datasets, or unique requirements.

All features of the Standard migration assessment, plus: 
Deep-Dive Configuration Review: Detailed analysis of custom code, scripts, and configurations.
Data Flow Mapping: Mapping of user data flows and dependencies across integrations.
Customized Recommendations: Tailored migration recommendations for your requirements.
RFP Preparation Assistance: Guidance on developing a comprehensive RFP that accurately reflects your needs and attracts qualified vendors.

Standard

Ideal for simple migrations with minimal customization, standard integrations, organizations with internal technical resources available.

Access to the AIC Migration Accelerator portal.
Basic data export (single entity type, limited data volume).
Ticket-based support only (8x5 in a single region).

most popular

Advanced

Ideal for larger datasets or multiple entity types, integrations with multiple applications, organizations seeking a balance of self-service and expert support.

Advanced data export (multiple entity types, large data volumes, basic transformations).
Package of advisory hours with a solutions architect. (50hrs/mo)
Enhanced ticket-based and phone support (24x5 across multiple regions).

Managed

Ideal for custom integrations and unique requirements, organizations with limited internal resources or seeking a hands-off experience, mission-critical migrations requiring a high level of dedicated support and expertise.

Custom services tailored to your specific needs.
Dedicated resources and expertise
Minimized downtime and disruption

Pro

Ideal for standard CIAM support requirements, single-region operations with limited support coverage needs, companies seeking a cost-effective solution for managing their CIAM platform.

Shared Level 1 and 2 support team.
Incident management, change management, problem management, and more.
CIAM vendor orchestration.
Single region support coverage (8x5).

most popular

Enterprise

Ideal for organizations with demanding CIAM support requirements, global operations requiring 24x7 support coverage, companies seeking a premium support experience.

All features of Pro.
Dedicated Level 1 and 2 support team.
24x7 global support coverage.
Integration with your existing helpdesk.

Center of Excellence

Ideal for complex CIAM environments and ambitious growth plans, companies seeking a strategic partner to manage and optimize their CIAM platform, businesses that prioritize innovation and continuous improvement.

All features of Enterprise.
Dedicated CIAM innovation team.
Expert solutions architecture and engineering.
Project management and consulting services.
Proactive optimization and innovation initiatives.
Contact us

Get in touch today

To schedule a free 30-minute consultation about your migration, complete the form below and we'll be in touch shortly.

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