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    SOLUTIONS FOR GOVERNMENT

    Modern Identity for Modern Government

    Deliver secure, accessible, and compliant digital services that earn trust and increase public participation.

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    Trusted Identity Experiences for Public Access, Service Delivery, and Security

    In the public sector, identity isn’t just a gateway—it’s a guarantee. Whether delivering digital services to citizens or securing internal systems for staff and contractors, government agencies need modern, secure, and user-friendly identity experiences that build trust and increase adoption.

    Identity is Critical to Modern Government Services

    Governments at all levels are digitizing services—from benefits and licensing to secure portals and citizen engagement platforms. But without a modern identity layer, even the most ambitious digital transformation efforts fall short.

  • Private Sector Expectations

    71% of citizens expect the same quality of digital experience from government as they do from private sector brands. (Accenture)

  • Friction = Drop-Off

    43% of users abandon digital public services due to frustrating or confusing identity flows. (McKinsey)

  • Legacy is a Roadblock

    60% of government agencies cite legacy identity systems as a barrier to digital transformation. (Forrester)

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    Common CIAM Challenges in Government

    Outdated systems and siloed access workflows erode trust, slow down service delivery, and increase risk.

    Poor Accessibility & UX

    Complicated logins and non-inclusive designs reduce adoption among seniors, underserved groups, and users with disabilities.

    Security & Identity Fraud Risks

    Weak authentication and inconsistent identity proofing increase exposure to fraud, data breaches, and misuse of public services.

    Legacy Infrastructure& Vendor Lock-In

    Older systems limit innovation, prevent integration with modern platforms, and create costly dependencies.

    Disconnected Experiences

    Citizens and employees often juggle multiple accounts across departments with no unified identity or profile.

    Compliance & Policy Gaps

    Failing to meet identity-related standards (e.g. NIST, FedRAMP, GDPR-equivalent local regs) poses serious regulatory and reputational risk.

    Low Trust & Participation

    When digital experiences feel insecure or confusing, users disengage—reducing the impact of government programs and investments.

    CIAM SOLUTIONS FOR GOVERNMENT

    How We Help Government Agencies

    Next Reason brings deep expertise in modernizing identity for public-sector institutions—helping agencies streamline access, protect data, and serve citizens more effectively.

  • CIAM Modernization & Migration

    Replace legacy identity systems with scalable, policy-aligned platforms tailored to your agency’s mission and audience.

  • Application & Experience Onboarding

    Connect identity across citizen portals, internal systems, and mobile apps with our proven onboarding frameworks.

  • Identity Operations & Support

    Ensure high availability and incident response for mission-critical identity services with 24x7 operational coverage.

  • CIAM Innovation

    Implement advanced flows—ID verification, progressive profiling, role-based access, multilingual UX—and align them with evolving government policy needs.

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    Results that Matter

    Build trust, deliver faster, and meet the highest standards for digital government services.

    Increase Citizen Access & Inclusion

    Design accessible, multilingual identity flows that serve the full diversity of your population.

    Strengthen Security & Compliance

    Support strong authentication, audit logging, and data protection aligned with regulatory frameworks.

    Accelerate Digital Transformation

    Lay the identity foundation for faster service delivery, smarter inter-agency collaboration, and future-ready infrastructure.

    Make Identity a Pillar of Public Trust

    We help government agencies modernize identity to improve services, secure access, and meet rising public expectations—without compromising mission-critical reliability.

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