Next Reason CIAM Center of Excellence

Problem

In today's digital landscape, Customer Identity and Access Management (CIAM) plays a pivotal role in securing sensitive user data, streamlining customer journeys, and ultimately driving business success. However, implementing and managing a robust CIAM solution can feel like navigating a complex labyrinth. Many organizations face:

Missing expertise: Lacking the in-house CIAM specialists to design, build, and manage a secure and scalable solution.
Stalled transformation: Struggling to keep pace with evolving CIAM best practices and technology, hindering digital transformation goals.
Subpar customer experiences: Delivering frustrating and insecure interactions due to inadequate CIAM implementation, damaging brand reputation and loyalty.

Does this resonate? You're not alone.

Solution

Next Reason's CIAM Managed Center of Excellence (COE) acts as your integrated guide and expert team, empowering you to take control of your digital transformation journey.

Bridge the skill gap: Instantly gain access to certified CIAM professionals who extend your team and fill crucial knowledge gaps.
Fast-track digital transformation: Leverage our proven methodologies and expertise to accelerate CIAM implementation and achieve your goals faster.
Optimize costs & complexity: Benefit from a cost-effective managed service model that eliminates the need for in-house CIAM resources.
Boost security & compliance: Ensure your CIAM service adheres to the highest security and compliance standards, giving you peace of mind.
Craft exceptional customer experiences: Deliver seamless, secure, and personalized interactions that delight your customers and build loyalty.
Stay ahead of the curve: Stay updated on emerging trends, threats, and regulations in the CIAM landscape through research, conferences, and collaboration with our industry peers.

ENGINEERING

Your dream CIAM service needs more than just a blueprint – it needs skilled engineers to bring it to life. Next Reason's CIAM Managed Center of Excellence offers a team of experts who translate your architectural vision into a secure, performant, and efficient reality.

We take care of the engineering heavy lifting so you can focus on what matters:

Secure & scalable development: We build solutions that are robust against threats and adaptable to future growth, safeguarding your data and user access.

Agile methodologies & best practices: We leverage agile methodologies and industry best practices to deliver your CIAM service quickly and efficiently.

Seamless integrations: We ensure smooth integration with your existing systems, minimizing disruptions and streamlining operations.

Custom development & integration: We handle any unique requirements with custom development and expert integration of APIs and identity providers.

Single sign-on (SSO) implementation: We provide a seamless user experience with secure SSO implementation across various platforms.

Don't let engineering roadblocks slow your CIAM journey. Contact us today and let our experts bring your vision to life!

DEVOPS & ENVIRONMENT MANAGEMENT

Your CIAM service needs constant care and attention. Juggling deployments, monitoring performance, and patching vulnerabilities can be overwhelming. Let Next Reason's CIAM devops and environment management team handle the tech, so you can focus on what matters:

Automated deployments: Streamline updates with continuous integration and delivery (CI/CD) pipelines, ensuring efficiency and stability.

Performance optimization: Monitor your environment proactively, identify bottlenecks, and optimize for peak performance.

Secure by design: Apply security patches promptly, proactively address vulnerabilities, and maintain a secure environment.

Always available: Ensure your CIAM solution is always accessible with high availability and disaster recovery strategies.

Don't let technical complexities hinder your CIAM journey. Contact us today and let our experts manage your environment for seamless success!

DATA OPERATIONS

Your CIAM data holds valuable insights waiting to be unlocked. But navigating the complexities of data management and extracting actionable intelligence can be a challenge. Next Reason's Data Operations team helps you:

Unlock hidden insights: Transform raw data into meaningful insights that inform strategic decisions and optimize your CIAM strategy.

Custom reports & dashboards: Gain instant visibility into key metrics with custom reports and dashboards tailored to your specific needs.

Improved user experiences: Leverage data to personalize user journeys, identify friction points, and deliver exceptional customer experiences.

Data-driven decisions: Make informed decisions based on accurate and actionable insights, driving business growth and success.

Don't let your CIAM data remain untapped. Contact us today and unlock the power of data-driven CIAM!

Service Tiers

Navigating the CIAM landscape can be complex, and Next Reason's Managed Center of Excellence offers tailored solutions to match your needs and budget.

Pro: Conquer the CIAM basics with a cost-effective solution. Our Pro Tier offers a solid foundation with expert architecture, project management, and essential support services. It's ideal for organizations with smaller deployments or limited internal expertise looking to jumpstart their CIAM journey.

Enterprise: Unleash the full power of CIAM with our advanced Enterprise Tier. This customizable solution delivers expert architecture, agile project management, continuous delivery pipelines, dedicated support, and advanced features like custom integrations, threat intelligence, and data analytics dashboards. Perfect for organizations with complex requirements seeking a tailored path to digital transformation.

Feature

Pro

Enterprise

Architecture & Engineering

Foundation-level architecture design & review

Comprehensive architecture design & optimization

Standard technology selection & integration

Advanced technology selection & custom integrations

Basic security & compliance assessments

In-depth security & compliance assessments with penetration testing

Project & Program Management

Standardized project management methodologies

Agile & hybrid project management methodologies

Basic stakeholder communication & reporting

Advanced stakeholder communication & reporting with dedicated account manager

Standard risk management & issue resolution

Proactive risk management & advanced issue resolution

Dedicated project manager assigned to your project

DevOps & Environment Management

Automated deployments for major releases

Continuous integration and continuous delivery (CI/CD) pipelines

Basic performance monitoring & optimization

Advanced performance monitoring & proactive optimization

Standard security patching & vulnerability management

Advanced security patching, vulnerability management, & threat intelligence

Dedicated DevOps engineer assigned to your environment

Quality Assurance

Functional testing of core features

Comprehensive functional testing including regression & user acceptance testing (UAT)

Basic security testing

Advanced security testing including penetration testing & security audits

Dedicated QA engineer assigned to your project

Data Operations

Basic data reporting & analytics

Advanced data analytics & custom reporting dashboards

Dedicated data analyst assigned to your project

Basic user training materials & webinars

Advanced user training & on-site training sessions

CIAM Managed Center of Excellence

Fast-track your digital transformation with trusted CIAM expertise

Problem

Target Audience

Are looking to implement or optimize their CIAM service.

Are committed to digital transformation and delivering exceptional customer experiences.

Lack the internal expertise or resources to effectively orchestrate a complex CIAM service.

Want to reduce costs and complexity associated with CIAM management.

Solution

SERVICES —

What We Offer

Service Tiers

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