What’s Next Identity?

It’s a secure, unified governance layer for managing enterprise customer identity journeys at scale.

Who’s it for?

Enterprise companies that potentially manage many millions of identities, and process billions of logins and transactions daily.

What does it do?

It lets you quickly deploy a feature-rich authentication and authorization layer that seamlessly integrates your applications with your data store.

How is it different?

Next Identity was purpose-built for global Enterprises to manage the complexity and risk of customer identity and privacy at scale.

We’ve created pricing and packaging to fit your unique needs and allow you to easily add new capabilities as your customer programs (and technology needs) evolve. Pricing varies based on API requests, integrations, and number of consumer identities under management.


A hosted solution with core features designed to jumpstart your digital transformation and unify your customer identity landscape.

Deliver secure user journeys connected to your data store.

Learn more and request a demo


All the features in Essential, plus:

  • Integrations for up to 20 business applications
  • Multi-factor authentication
  • Integrated consent management
  • Password history and inspection

Learn more and request a demo

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Includes everything in Pro, plus:

  • Unlimited integrations
    (and custom integration)
  • Advanced threat detection
  • Support for multiple sub-brands

… and more

Learn more and request a demo

Why Next Identity?

The security and scalability of a best in class solution

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Customization that matches the complexity of your business

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The speed and agility of a startup

Sometimes the key to optimizing your existing stack is in layering in a tool that has the power and function to turbo-charge the tools that you’re already using. Next Identity changes the way Enterprises manage customer identity — from legacy systems and random solutions to an integrated, governed customer data layer.

Next Identity’s product includes:

  • Managed cloud platform-as-a-service
  • OIDC-based hosted interface to deploy and manage the end to end consumer journey
  • An API layer to integrate with external systems
  • A software development kit (SDK)

Core features like


  • Customer self-registration (B2C)
  • Invite-only activation (B2B)
  • Localization (30+ locales)
  • Custom branding

Add-on features like:


  • Multi-factor authentication
  • Consent management
  • Threat guard
  • Custom IdPs

Feature Comparison

Included Essential Pro Enterprise
Consumer Identities 50,000 1,000,000 5,000,000+
Integrated Applications

Establish unique properties that require separate configurations, branding or integration

3 20 Unlimited
Identity Providers

Integrate with identity providers to meet compliance requirements

1 2 3+
Integration Environments

Support for advanced development workflow with pre-production environments

1 2 3+
Core Features Essential Pro Enterprise

Enable customers to create their own accounts

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Enable customers to log in with their email, mobile number or biometric data using a traditional password and two-step verification

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Enable customers to view and update their personal info

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Enable your agents to create new accounts on behalf of customers and send email or SMS to customers to set up their new account

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Forgot Password

Enable customers to securely reset passwords

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Custom, branded email and SMS message services for core customer engagement

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Support for 30+ global locales and languages

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API Essential Pro Enterprise
API Access

Full API support for advanced platform integrations and customizations

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Identity Providers Essential Pro Enterprise
Akamai Identity Cloud Check Mark Check Mark Check Mark
Custom IdP Check Mark
Azure Active Directory Coming Soon Coming Soon Coming Soon
AuthO Coming Soon Coming Soon Coming Soon
Google Identity Coming Soon Coming Soon Coming Soon
Premium Extensions Essential Pro Enterprise
Multi-factor Authentication

Set-up secure logins that are customer-friendly

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Consent Manager

Meet compliance requirements including legal acceptances and marketing preferences

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Password Inspector

Help customers create new, stronger passwords with a strength meter

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Profanity Inspector

Prevent customers from creating inappropriate usernames according to your policy

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SIEM Stream

Increase security by streaming logs to your cyberdefense and compliance services

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Threat Guard

Threat detection and mitigation services to manage common attacks and enhance security

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Brand Factory

Create custom packages specific to your branding needs

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Integrated notification service to downstream systems

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Support Essential Pro Enterprise
Availability 8 x 5 24 x 7 24 x 7
SLA 99% 99.5% 99.95%
Onboarding Essential Pro Enterprise
Integration Accelerator

The expertise you need to deploy your first property

Essential Pro Custom
Adoption Accelerator

Comprehensive resources to meet your time-to-market goals for custom complex use cases

Available Custom

Deploy fast

Problem: CIAM solutions can require a heavy lift from engineering to integrate CIAM backends into applications. Think six months to a year or more to fully integrate.
Solution: Next Identity offers integration patterns and follows industry-leading standards to drastically reduce integration time and accelerate time-to-market. The result: deployments that take 30 days or less.

Save money

Problem: Enterprise CIAM is expensive. Developing, maintaining, governing, supporting and scaling complex solutions often ends up costing far more than budgeted.
Solution: Our fully managed platform reduces the burden — and costs — of engineering, support and architectural resources needed. And because it’s an IDaaS solution, there’s no large upfront investment.

Follow industry standards and best practices

Problem: Authentication and authorization protocols are complicated. Engineers who aren’t specialists may end up developing solutions that aren’t sound, secure or scalable.
Solution: Next Identity follows all industry standard OIDC protocols, and evolves to meet new compliance requirements as they come up.

Handle complex use cases

Problem: Deploying custom CIAM solutions that need to meet complex requirements is incredibly challenging. Think: third-party data integrations, managing dozens or hundreds of properties, fraud protection, progressive profiling, or accessibility.
Solution: Our hosted CIAM deployment layer scales to meet even the most complex requirements by offering SaaS solutions for common integration patterns faced by large organizations.

Achieve security and privacy requirements (aka compliance)

Problem: When developers do their own integration, they can inadvertently make decisions that compromise your compliance, exposing you to legal and financial risk (not to mention data breaches).
Solution: Next Identity always follows best practices for securely stewarding data between the application and the CIAM backend, ensuring you stay secure and in compliance.

Achieve performance requirements

Problem: If unexpected surges in traffic overwhelm resources, it can result in a bad experience for the end users. That risks your retention revenue goals (never good).
Solution: Next Identity's modern container-based infrastructure adapts and auto-scales to meet the surges that follow a slam-dunk marketing campaign (or any sudden traffic you weren't expecting).

Stay on the cutting edge

Problem: CIAM vendors can be slow to evolve.
Solution: Because it’s built by Next Reason, Next Identity is more agile. We can develop new capabilities quickly, so you stay relevant to your consumers.